• [Q]:How soon can we get a reply after we send you an inquiry?

    [A]: In working days, we will reply to you within 12 hours after receiving the inquiry.

  • [Q]:Are you a direct manufacturer or a trading company?

    [A]: We are a direct manufacturer, and we also have our own international trade department, we produce and sell ourselves.

  • [Q]:What products can you provide?

    [A]: We mainly produce silicone rubber products such as O-rings, gaskets, kitchen supplies, and rubber pads.

  • [Q]:What application fields are your products mainly involved in?

    [A]: Our products are widely used in industries such as automobiles, medical treatment, engineering machinery, transformers, transformers, garden tools, sanitary ware, household appliances, electrical appliances, water systems, drinking water equipment, vacuum cleaners, electronics and communication equipment.

  • [Q]:Can you make customized products?

    [A]: Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

  • [Q]:Are you producing standard parts?

    [A]: Yes, in addition to customized products, we also have some O-ring standard parts that are mainly used on motors.

  • [Q]:What is the production capacity of your company?

    [A]: There are 12 sets of 250T vacuum molding equipment, 4 sets of 200T flat panel equipment, 1 set of liquid equipment (LSR), 6 sets of press equipment, and the annual production capacity is more than 20,000 tons.

  • [Q]:How many employees does your company have and how many technicians are there?

    [A]: The company currently has more than 100 employees, including more than 10 professional technicians and more than 10 engineers.

  • [Q]:How does your company guarantee product quality?

    [A]: First of all, we will have corresponding inspections after each process. For the final product, we will do full inspection according to customer requirements and international standards; Then, we have the most advanced and complete top inspection equipment in the industry: rubber vulcanizer, color difference meter, high-precision thickness gauge, hardness tester, three-coordinate measuring instrument, image measuring instrument, etc. The above-mentioned equipment can fully guarantee to provide customers with high-precision final products, and at the same time can ensure that customers can meet all-round testing requirements for materials' physical and chemical properties, non-destructive testing, and high-precision geometric size testing.

  • [Q]:What is the payment method?

    [A]:When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

  • [Q]:How to deliver goods to customers?

    [A]:Usually we ship by sea, because we are in Suzhou, and we are 150 kilometers away from Shanghai Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Wuxi Airport and Shanghai International Airport are very close to us.

  • [Q]:Where are your goods mainly exported to?

    [A]: Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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